Bailiff Fee Review and Refund Request

Formal fee review and refund demand for certificated enforcement agents (bailiffs) in England and Wales. Covers all fee grounds: multiple enforcement stage fees where cases should have been linked (Taking Control of Goods (Fees) Regulations 2014, reg 11, the breach behind the regulator-supervised Marston Holdings refund scheme), fees above the prescribed scale, and fees charged for stages never reached. Demands an itemised fee statement, linking confirmation, and refund with 8% interest, with escalation to the Enforcement Conduct Board, court fee assessment (reg 16 / CPR 84.16), and creditor liability (Burton v Ministry of Justice [2024] EWCA Civ 681).

£15

FOR CHALLENGING THE FEES CHARGED BY CERTIFICATED ENFORCEMENT AGENTS (BAILIFFS) IN ENGLAND AND WALES.

Use this letter where an enforcement firm collected, or is collecting, one or more debts from you under warrant (for example unpaid council PCNs or other road traffic penalties that reached the bailiff stage) and the FEES look wrong. It challenges the fees, not the underlying debt.

Ground 1 covers the most common overcharge: more than one enforcement stage fee (£235 per case before 1 May 2026; £247 after) where your cases should have been linked and dealt with together. Delete any ground marked [INCLUDE IF APPLICABLE] that does not match your situation.

DO NOT USE: to dispute the underlying PCN or debt itself (different route) • for pre-court debt collector letters where no warrant exists (use the Debt Collector Formal Response) • for Scotland or Northern Ireland.

Send to the enforcement firm's complaints or fee review team, and copy in the creditor (for example the council). Send by recorded delivery or email with a delivery receipt. Retain copies of everything.

[YOUR FULL NAME]

[YOUR ADDRESS LINE 1]

[YOUR ADDRESS LINE 2]

[YOUR POSTCODE]

[YOUR EMAIL ADDRESS]

[DATE]

Complaints / Fee Review Team

[ENFORCEMENT FIRM NAME]

[ADDRESS / EMAIL]

[SEND BY RECORDED DELIVERY OR EMAIL WITH DELIVERY RECEIPT: RETAIN PROOF]

RE: FORMAL REQUEST FOR FEE REVIEW AND REFUND OF OVERCHARGED ENFORCEMENT FEES

Taking Control of Goods (Fees) Regulations 2014

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What's included

Complete letter with all applicable grounds for this charge type
All statutory references cited by section, schedule, and paragraph
Relevant case law where applicable
Modular [DELETE IF NOT APPLICABLE] sections so the letter fits your case
Scope note and completion checklist included
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UK law. Current case law.

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