Missing Repayment Credit Complaint

For when your payslips and P60 show student loan deductions that never appear on your SLC statement. Money left your pay and did not arrive. This letter identifies the gap, attaches the evidence, and asks for the deductions to be traced and credited and the balance corrected. Worth pursuing even where the money is not lost, because interest keeps accruing on a balance the missing credits should have reduced.

£15

UK STUDENT LOANS ADMINISTERED BY THE STUDENT LOANS COMPANY.

Do NOT stop your repayments. They are collected under statute, and

stopping them creates arrears rather than a challenge. Ask for the

error to be corrected and the money refunded.

Complete every [BRACKET]. Keep a dated copy of everything you send.

Self-help template only, not legal or financial advice, and no

guaranteed outcome.

[YOUR FULL NAME]

[YOUR ADDRESS LINE 1]

[YOUR ADDRESS LINE 2]

[YOUR POSTCODE]

[YOUR EMAIL ADDRESS]

[YOUR CUSTOMER REFERENCE NUMBER, on your SLC letters or online account]

[DATE]

Student Loans Company

[ADDRESS AS SHOWN ON GOV.UK OR YOUR LATEST LETTER]

Dear Student Loans Company,

Full letter unlocked on purchase

What's included

Complete letter with all applicable grounds for this charge type
All statutory references cited by section, schedule, and paragraph
Relevant case law where applicable
Modular [DELETE IF NOT APPLICABLE] sections so the letter fits your case
Scope note and completion checklist included
Instant download as a formatted Word document, ready to complete and send

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UK law. Current case law.

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Template letters are drafted documents for self-representation. They do not constitute legal advice. By purchasing you confirm you have read and accepted our Disclaimer.