Wrong Repayment Plan Complaint

Each plan has a different income threshold, so being on the wrong one means the wrong money leaves your pay every month. This letter states which plan you should be on and why, sets out the effect of the wrong one, and asks for the plan to be corrected both on your account and in the start notice sent to your employer's payroll, plus a refund of the overpayment. Includes the current thresholds for reference.

£15

UK STUDENT LOANS ADMINISTERED BY THE STUDENT LOANS COMPANY.

Do NOT stop your repayments. They are collected under statute, and

stopping them creates arrears rather than a challenge. Ask for the

error to be corrected and the money refunded.

Complete every [BRACKET]. Keep a dated copy of everything you send.

Self-help template only, not legal or financial advice, and no

guaranteed outcome.

[YOUR FULL NAME]

[YOUR ADDRESS LINE 1]

[YOUR ADDRESS LINE 2]

[YOUR POSTCODE]

[YOUR EMAIL ADDRESS]

[YOUR CUSTOMER REFERENCE NUMBER, on your SLC letters or online account]

[DATE]

Student Loans Company

[ADDRESS AS SHOWN ON GOV.UK OR YOUR LATEST LETTER]

Dear Student Loans Company,

Full letter unlocked on purchase

What's included

Complete letter with all applicable grounds for this charge type
All statutory references cited by section, schedule, and paragraph
Relevant case law where applicable
Modular [DELETE IF NOT APPLICABLE] sections so the letter fits your case
Scope note and completion checklist included
Instant download as a formatted Word document, ready to complete and send

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UK law. Current case law.

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Template letters are drafted documents for self-representation. They do not constitute legal advice. By purchasing you confirm you have read and accepted our Disclaimer.