Check your student loan for errors.
Wrong plans, deductions below the threshold, payments that never arrived, write-offs that never happened. Answer one question and we will point you at the likely problem and what to do about it.
What is going on with your student loan?
This checker gives general information to help you identify a possible error on your own account. It is not legal or financial advice, and it does not guarantee a refund. Do not stop your student loan repayments: they are collected under statute, and stopping them creates arrears rather than a challenge.
Prefer to read first
The free guides behind the checker.
Am I owed a student loan refund?
The four official refund reasons, and the free way to claim.
Student loan deductions: the errors to check
What goes wrong on an account, and what the refund grounds actually are.
How to complain to the SLC, and escalate properly
The ladder: evidence, internal complaint, Independent Assessor, Ombudsman.
When your student loan is written off
The dates that decide whether paying extra is ever worth it.
Got a parking charge instead?
Different service, same approach. Get a free assessment of your exact charge.
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